Privacy Policy

Effective Date: September 1, 2023

Welcome to Raj Wallet BD (hereinafter referred to as "we," "our," or "us"). At Raj Wallet BD, Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using our website or services, you consent to the practices described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our website or services.

1. Information We Collect

We may collect the following types of information:

1.1. Personal Information: When you register for an account, make transactions, or use our services, we may collect personal information such as your name, email address, phone number, and government-issued identification.

1.2. Financial Information: To facilitate transactions, we may collect financial information, including bank account details, credit card information, or cryptocurrency wallet addresses.

1.3. Transaction Information: We collect information about your transactions, including details of purchases, sales, deposits, withdrawals, and trading activity on our platform.

1.4. Device and Usage Information: We automatically collect information about your device and how you use our website or services, including your IP address, browser type, operating system, and referring website.

1.5. Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your interactions with our website. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use your information for the following purposes:

2.1. Providing Services: To provide and maintain our exchange platform, process transactions, and offer customer support.

2.2. Security: To protect our website, services, and users from fraudulent or unauthorized activities, and to ensure compliance with legal and regulatory requirements.

2.3. Communication: To send you transaction notifications, updates, and promotional materials, where you have opted in to receive such communications.

2.4. Analytics: To analyze user behavior, monitor the performance of our website, and improve our services.

2.5. Legal Compliance: To comply with applicable laws, regulations, and government requests.

3. Sharing Your Information

We may share your information with:

3.1. Service Providers: We may engage third-party service providers to assist us in providing and improving our services. These service providers may have access to your personal information but are required to protect it.

3.2. Legal and Regulatory Authorities: We may share your information with law enforcement, government authorities, or other third parties when required by law or in response to legal requests or court orders.

3.3. Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Your Choices

You have the following choices regarding your information:

4.1. Access and Correction: You can access and update your personal information by logging into your account.

4.2. Communication Preferences: You can opt out of receiving promotional communications from us by following the unsubscribe instructions provided in the communication.

4.3. Cookies: You can manage your cookie preferences through your browser settings.

5. Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [].

Last Updated: August 2023